In a significant business integration initiative, the UK based Facilities Service Provider – OCS Group announced that it will now offer Total Facilities Management (TFM) services and end-to-end solutions to Indian clients. The company has invested `200 crores in quality service providers in India such as Absotherm Facilities Management Private Limited (engineering), Radiant Hospitality Services Private Limited (housekeeping), Cannon Hygiene India Private Limited (hygiene and sanitation) and Central Investigation & Security Services Limited (security services). OCS Group can now directly deliver core facilities management services such as engineering, cleaning, hygiene, security and other FM services to Indian client without appointing multiple subcontractors.
The group hopes to service its clients in India with a single brand having multiple business units. Speaking to the media Chris Cracknell, Chief Executive Officer, OCS Group stated thought the company has been in the country for over 20 years now, it has taken time to understand the market, client needs and garner partnerships with like-minded companies before announcing their TFM services in India.
Speaking to Buildotech, Chris Cracknell, Chief Executive Officer, OCS Group, said “the companies we have invested in are good building blocks for a number of reasons including their quality, their approach to business and their long term region. The second important winning factor is the kind of people we have invested in these companies. These people are reliable, knowledgeable and loyal. With our international capabilities and their good delivery capabilities we can actually take the best of both worlds and bring to India a unique offering.”
Heather Suksem, Chief Executive Officer, South Asia, South East Asia and Middle East for OCS Group, further added that “it has been our desire to really grow our business in the country. As a business with over 100 years experience focused on customer service, we recognise that all customers have specialist requirements and therefore we will continue to develop market sector specialisation. In India, we are already well established in key sectors such as hotels, malls, manufacturing, commercial and residential and we intend to utilise our global and regional expertise to capitalise further on key markets including healthcare, aviation & education amongst others.”