AT&T and Otis Elevator Company have announced their collaboration on opportunities to enhance connectivity through the use of Internet of Things (IoT) products – services and technologies that employ digital technologies to better connect with customers and with elevator, escalator and moving walkway equipment.
Otis companies around the world will use AT&T IoT technology to aggregate data from cell networks and connect to a new enhanced cloud environment. The collaboration will provide new mobility tools that put more information in the hands of Otis’ customer-facing employees and provide Otis customers enhanced communication and flexibility. AT&T’s Global SIM card and IoT Services, such as Control Center, M2X and Flow Designer, will allow Otis to access real-time equipment performance data. In addition, AT&T will serve as the primary mobility provider for Otis field operations.
Otis is also exploring opportunities with Microsoft Corp. for a strategic alliance to accelerate development of digital solutions for smart elevators, to improve energy efficiency and make people more productive. The alliance has potential to use Microsoft technology to extend the benefits of connectivity and remote monitoring. Utilizing Microsoft technology, Otis will expand use of the Microsoft cloud (Microsoft Azure IoT Suite), Customer Relationship Management system (Microsoft Dynamics CRM) and stream analytics (Cortana Intelligence Suite), using big data to drive condition based monitoring and maintenance.